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Westchester County, New York
 
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Consumer Department Delivers
Info about health clubs, credit cards, contractors, gas prices and more
Help choosing a credit card

The Department of Consumer Protection fights hard to ensure a fair and equitable marketplace for consumers.

Recently, our inspectors surveyed milk prices and found many retailers selling products over the state threshold. This summer, we also  fined  33 local food stores for failing to remove expired items from their shelves. We regularly check stores for compliance with our item-pricing law; Kmart was assessed a record fine of $1.56 million. 

Another initiative  is Senior Crime Busters. This one-hour, elder fraud protection program provides tips on how seniors can stay safe and avoid financial exploitation. We would be glad to make a presentation to your group.  

In 2007, the department set a record for restitution it obtained on behalf of consumers. Not surprisingly, home improvement contractors are #1 on our “Top 10 List” of consumer complaints. We continue to crack down on unlicensed contractors, enforcing a new law that allows the county police to seize the assets of these contractors. In the meantime, do your homework before you hire a home improvement contractor. Find out if the contractor is licensed and avoid hiring renegade renovators. And file a complaint with us if you have a problem.

Here are some of the other things we are doing: 

  • First-time home improvement applicant must now pass a written exam prior to submitting a license application. 
  • Average gas prices continue to decline. Go to our latest survey of gas prices to find out where to get the best price.
  • Looking to join a health club? Read our tips or watch our video with tips on how to choose.
  • Check out our news releases for our latest consumer alerts.

And there is so much more: Learn about the latest consumer scams; how to avoid becoming a victim of identity theft; obtain advice from housing counselors; review energy prices and read the latest recall and product safety news. Use our guide in English or in Spanish before you choose a credit card. And for parents of students entering college, be sure to research and understand the many college financing options available to you.

Go to our A-Z Consumer for a comprehensive listing of consumer information and services as well. The Westchester County Department of Consumer Protection is here to help you. Send an e-mail or call us at (914) 995-2155 if you need assistance.

Lead Based Paint Removal Program
LSW funds may be used to rehabilitate homes, eliminating or controlling lead-based paints. Learn about: assessment, encapsulation, and rehabilitation.


Residential Emergency Services to Offer Repairs to the Elderly Program
RESTORE funds are used for emergency repairs to single-, or a one-to-four family homes, owned by seniors (age 60+) and occupied as their primary residence.


  
Learn about biodiesel fuels.
The Veggie Van runs on used vegetable oil. The van provides educational out- reach on the affects of global warming.


Gasoline Saving Tips
Gas prices are soaring! Maximize every gallon to minimize its impact. Here are tips on how to save fuel.